0800 Numbers: Helping to get over January’s Business slow up

The first month of the year can be a slow month for the United Kingdom business community and the present economic slow down is likely to impact upon this to a greater degree.

A lot of organisations are now looking at various cost efficient ways that they can focus the number of questions they receive and in turn, generate more sales.

A very popular way of companies achieving this goal is to provide their customers a completely free telephone call.

0800 numbers cost you nothing to call to contact from a normal landline and lots of organisations that use them experience a vast rise in the amount of calls they receive. In fact, studies by the Institute of Direct Marketing has concluded that a company that provides an 0800 number can increase their amount of enquiries by in the area of 185%.

This is just one advantage that lots of UK businesses are experiencing by using 0800 numbers.

Below are 7 more:

1. 0800 numbers are non-geographic – meaning they are not area specific like normal landline numbers. Thus, businesses can attract more companies outside of their local area as they won’t be restricted by their area.

2. Provided with the choice, 63% of the public say that they would always ring a freephone number first (Teleculture 2000).

3. The Henley Research Centre concluded that 68% of people feel that organisations that provide 0800 numbers care more about their callers.

4. 0800 numbers, like all non-geographic telephone numbers, help businesses to immediately smarten up their telephone systems with online call management features – such as welcome messages and call divert.

 5. Online call statistics systems allow business owners/managers/marketers to evaluate the region of callers to their 0800 number, amount of missed calls and busy times in order to help with marketing/customer relations and organising staffing more effectively.

 6. Businesses can manage where they want to get their calls (e.g. not in normal working hours and in an emergency). Their 0800 number can be rerouted to any UK landline or mobile with Call divert features

7. All enquiries to 0800 numbers can be queued when combined with internet call queuing systems. allowing companies to receive a greater number of enquiries and not miss out on potential business.

So it’s evident that simply by providing a freephone telephone number, companies can maximise the amount of calls they receive, sort out their enquirers more efficiently, organise staff efficiently and stand out from those in the same field of enterprise – all areas that are crucial in business and vital for businesses to grow in these times of economic uncertainty.

The most important resolution a business owner could make in this new year is to simply change there telephone number.

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